DENYLIST TERMS & CONDITIONS
Using this Site, you agree to comply with and be bound by the following terms of this Agreement. Please review the following terms carefully. If you do not agree to these terms, you have no right from DenyList to obtain information from or otherwise use this Site. If you fail to use this Site under the terms below, we reserve our right to take legal action or to report any misuse to the relevant authorities.
This Agreement constitutes the entire and only Agreement between you and us. It supersedes all prior or contemporaneous agreements, representations, warranties, and understandings concerning the Site, the content and computer programs provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement before each use of the Site.
To be able to use DenyList, you need to create an account with us. During the application, you will be asked identity questions to verify who you are.
You need to answer those questions successfully to be approved for an account and use our services. Once you have completed the online application form and successfully funded your eWallet, you will see an on-screen message indicating whether your application has been successful or not.
From time to time, instances may occur when our Site or services are offline due to some form of a technology outage or even malicious attack. Furthermore, in some cases, it may be necessary for us and or our partners to maintain the service of the website provided to you under the terms of your subscription to have a maintenance upgrade.
This could result in the service or website being taken offline or suspended temporarily. In contrast, this maintenance takes place, which may restrict access to the service for some time. We will try to limit any disruption to new and existing users by performing this maintenance when we expect low usage, but this may not always be possible.
As part of the application process, we may ask you to submit some required documents to verify your identity. If you do not provide the necessary documents, or the materials that you submit are not sufficient for DenyList to validate your identity, you will be sent a reminder. If you are still not authenticated within 30 days from the second reminder, we will assume you are no longer interested in our services and will suspend your account.
Not everyone that requests to enlist names or carry out searches on DenyList will be accepted to do so. We do not have to notify you why you have not been accepted, but one reason for this may be that, at the time you make your application, we may have been unable to verify your identity or provide sufficient proof of the claim you wish to enlist. You may also not have been accepted because you did not have enough funds in your wallet to initiate a search.
If you opt for alert notifications, we will send an email to the email address saved on your account. It is your responsibility to ensure the email address we hold for you is up to date. The email will contain details of any alerts that have been triggered on your account. If no alerts have been triggered, we will not send you an email.
However, we will send you an email every month to confirm that we are continuing to monitor your file and that no alerts have been received in this period. If you receive an email notifying you of any alert on your file, you should log into your account to obtain further detail of the alert.
The Alerts service is a notification only service. You are responsible for taking action about the alert and logging into your account to detail the alert further. We will not take any action other than notifying the alert to you.
You should not rely solely on the Alerts service to ensure you are updated as third party issues like internet network and email spamming could alter your alerts. It is your responsibility to check your initiated searches on DenyList regularly.
The Alert service will only work if you confirm your email address by clicking on the confirmation link sent after account creation. If email is not confirmed, you will not receive any further email alerts/notifications from DenyList service.
Victim of Fraud or Blackmail
If you suspect that you are the victim of identity fraud or blackmail, you can speak to one of our experts who will be able to provide you with guidance and information about your listing, which may be able to help you assess if you have been a victim.
Our experts will guide you through the process of disputing items that appear to be fraudulent and you can contact us during our business hours Mon - Fri 9:00 am to 5:00 pm at [email protected]
To use DenyList, a subscription fee, as communicated at the time of your application, will be payable on a continuous payment authority or by Direct Debit to DenyList. Depending on your bank, the description of our charge may vary on your statement.
Deductions will be made from your wallet whenever you initiate a search, and your search will not be carried out if there are insufficient funds in your account.
Your card may also incur a pre-authorization charge equal to your recurring monthly/yearly subscription fee if you opt for such an option. An email notification will be sent to the email on file whenever a deduction is made. You will be charged the monthly/yearly fee unless you cancel your subscription.
A subscriber may cancel or terminate this Agreement at any time by email on [email protected]
or by canceling through the DenyList account.
If the member uses the services (i.e., signs up using credit and or debit card and validates themselves), services have been determined and agreed to have been rendered.
Therefore, except in the circumstances referenced above, you forfeit the ability to demand a full refund for the services provided. For the avoidance of doubt as soon as a sign up occurs for the subscription, services have been delivered for that day and month and every day and month after that until the subscription is canceled.
No refunds will be made after a search initiation has been made, or there is an active standing order for subscription renewal.
For organizations, you may terminate this Agreement (and cancellation of Membership) by giving us one week's notice before your next subscription renewal date.
Termination of this Agreement (and cancellation of subscription) will be active within one week of the receipt by us of the cancellation request or our notice to the subscriber.
Your contract with DenyList comes into existence once you have received the on-screen message that your application has been successful.
If, as part of the application process, you are asked to submit some documents to us, your contract will come into existence on the day that we can successfully verify your identity using those documents.
The content, organization, graphics, text, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights.
The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed under "Limited Right of Use" below, is strictly prohibited.
DenyList or other third parties own the intellectual property, and other rights in any content, document, or material viewed through the Site. You do not acquire ownership rights to any such content, text, or other materials viewed through the Site. The posting by DenyList of information or materials on the Site does not constitute a waiver of any right in such information and materials.
Additionally, you agree that you will not (i) remove or alter any author, trademark or other proprietary notice or legend displayed on our Site (or printed pages produced from our Site); and (ii) make any other modifications to any documents obtained from our Site other than in connection with completing the information required to transact business with DenyList.
Limited Rights of Use
For viewing, printing, or downloading any content, video, audio, graphic, form, or document from the Site. DenyList grants you only a revocable, non-exclusive license for use solely by you for personal, non-commercial purposes limited to the use as is reasonably required to view and listen to the content and navigate through the pages and links generally available to the public using a standard Internet browser and standard media player, and not for republication, distribution, assignment, sub-license, sale, preparation of derivative works or other use. No part of any content, graphic, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal, non- commercial use (but not for resale or redistribution).
Accessing the Site
We reserve the right at our sole discretion to change, edit or delete any documents, information, or other content appearing on the Site. Your right to use the Site is not transferable.
Any account or right given to you to obtain information or documents from the Site is not transferable. You must treat information as confidential, and you must not disclose it to any third party. We have the right to disable any account, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions in this Agreement.
Limitations on, and Disclaimers to our Liability
We will endeavour (if our attention is called to it), so far as is reasonably practicable, to ensure the accuracy of any material displayed on our Site.
In no event will DenyList or its third-party partners or agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages.
If you think that any of the details on your report are incorrect, you should contact us to raise a query. If, after internal investigations, we confirm that the information is inaccurate, we will make the necessary amendment. For more information, please contact us on [email protected]
DenyList is not responsible for all submissions made to the database and will not be held liable for such. All complaints and indemnity claims are therefore between the parties directly involved in the claim.
We also reserve the rights to delete listings from our database without prior notice.
We will not be liable, (other than for fraudulent or negligent misrepresentations) for any economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); loss of reputation; or special or indirect losses suffered or incurred by you.
The information on DenyList web site is provided "as is". DenyList makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, DenyList does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
Links to other websites
DenyList website, may now, or hereafter from time to time, contain links to third-party websites. We do not control, investigate, monitor, or check such websites.
We are not responsible for the computer programs available from, content, privacy policies, or opinions expressed on such websites, and we do not investigate, monitor, or check such websites.
We provide such third-party links only as a convenience to visitors of the Site, and the inclusion of a link does not imply approval or endorsement of the Linked Site by us.
We cannot guarantee or warrant the content and accuracy of third party links displayed and accessed from our Site. We make no representations as to the accuracy or any other aspect of the information contained in other sites.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.
You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer, or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.
In the event you misuse our Site, we may, where we believe we have reason to believe that offenses may have been committed under the Computer Misuse Act 1990, inform the relevant authorities and bring legal action. Where we report any such breach to the relevant law enforcement authorities, we will cooperate with those authorities by disclosing your identity to them.
We do not accept any responsibility for any equipment or connection failings that affect your access to/use of the Site, or for the security of the same. You are responsible for the security of your own computer systems and the transfer of any information.
We also do not accept responsibility for the loss or corruption of any material in transit or the loss or corruption of any material when downloaded onto any computer system.
The services and products that we provide on our Site are intended for those over 18 years of age only, and information contained on our Site does not amount to an invitation to clients under 18.
By registering on the Site and making the application to use DenyList, you confirm that you meet these requirements.
All transactions for the supply of services concluded through our Site are governed by a separate agreement to be entered into at the time of subscription.
The Site can be accessed from different locations around the world and may contain references to DenyList services, and programs that have not been announced where you are located. These references do not imply that DenyList intends to announce such services or programs where you are located.
The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against you. Should any part of this Agreement be held invalid or unenforceable, that provision(s) shall be construed as consistent with applicable law.
The remaining provisions shall remain in full force and effect. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence.
Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision.
All communications with you will be in the English Language.
Queries and Complaints
If you have a complaint about our services, you should write to us, and we will endeavor to resolve it as soon as possible.
Send an email to [email protected]